I found an Enclave on-line. The sales person was pleasant, informative, offered options, and did a great job of follow up without giving the 'high' pressure feel. I appreciate the overall experience. It was the best car buying experience I've ever had.
Awesome! Thank you for the wonderful review, Tamala! We are happy to hear you enjoyed your car buying experience with us. We strive to provide the best customer service around. We appreciate your business and look forward to working with you in the future!
Jones Motor Company Field Operations Director Chris Alexander make a sincere effort to address the complaint I have with my vehicle. His action did mitigate, to some extent, my dissatisfaction with the level of road noise in my 2015 Buick Enclave and I appreciate his effort. However, I would not recommend to my worst enemy that he or she purchase a Buick SUV.
Thank you for the review, Charles. I'm glad Chris was able to assist you in correcting the noise issue with your Enclave. Although the issue wasn't completely fixed, we appreciate your business and look forward to serving you in the future.
Adam was very helpful. Everything was done via text and phone calls. So I was a bit nervous. My car was delivered to me along with all of the necessary paperwork. And it was done on a Sunday and the Dealership isn't even open on Sundays. Now that is going above and beyond. I love my Encore. Thank you.
You are very welcome! Thank you for the great review, Donna! We are glad you enjoyed your car buying experience with Adam. We look forward to serving you in the future and hope you are enjoying your new Encore!
I'm very pleased with Jones GMC. The service department was very knowledgeable and had my car fixed in a couple of days. Jones was nice enough to loan me a car while mine was being fixed. That's why I continue to do business with Jones.