Jeramie will be happy to hear that he was able to deliver a memorable car buying experience for you, Tony! Congrats on your shiny, new SUV and please let us know if there is anything else we can do for you!
Adam and Samantha will both be happy to hear that you enjoyed the car buying experience with them, Kenneth! Thank you for recommending us to family and friends! Congrats on your shiny new SUV and please let us know if there is anything else we can do for you!
I brought my Chevrolet truck for three recalls and they could only do two of them. They said they did not have parts to do the third. But they where you sent me the notice. Also a a tire repaired and the very next day it was still losing air in it. Will have to have it fixed again but if I take it to them that is a hour drive and a half of day from work for me.
Karen, thank you for letting us know about your visit. We strive to be helpful and efficient for our customers. We appreciate your feedback and hope to have you back with us at your convenience to do our part. We hope you have a great upcoming weekend.
I was told I had 2 years of free oil changes, However my last oil change and tire rotation determined that was a lie. Not to mention I wasn't even informed I would have to pay 9/18/2017 until after they had done everything! Might should tell people ahead of time not everyone has $ 77.01 everytime they come down there.
Robert, thank you for taking the time to review us. Customer service is our top priority and we are so sorry for any miscommunication that may have occurred. Please contact Jessica Navarro, Customer Relations Manager, at (731)925-4923. Thank you.
The best part of our experience was Kristen. Kristen is young, inexperienced and don't have all the answers. But if you ask her a question she don't know she will get you an answer. We looked at car after car and she never faltered. For about 2 1/2 ours she was there for us and such a pleasure to work with. We were her first sale and she played a huge part in our deciding to buy, Kristen had only been there for 2 weeks but she was just the kind of sales person we were looking for. Thank you Kristen for a wonderful experience, we love the Enclave. And if you are wondering, we had never seen Kristen before.