It is good dealership. I usually just go for an oil change. This past visit was for windshield wiper transmission that had quit functioning. I also lined up an oil change and a rear wiper blade for the same visit to speed things up as it would be needed soon. After about a four hour wait I was told that the replacement part was factory faulty. I was to return the next day for another part to be installed. I didn’t get a call. I called for about week....to see when to return. I was told the part was lost in the mail by one person, that it was delayed due to a parts shortage due to strike by another person. When I did call and find out the part had arrived..yet another person....I was told another week out was as soon as they could give me an appointment. I felt that was a bit long considering that I had already waited. I was too scared to use my auto...but, maybe being without wipers don’t bother most folks. I suppose if I’m told it is the best they can do....then I guess it is. That is why I’m not giving all the stars.