I loved my experience with jones and Especially Melvin Pipes, we had a special circumstance with a special needs daughter who is 22 yrs old and who health is declining. And newly needs a wheel chair due to seizures and muscle weakness..Melvin took our Needs personal and cared for us as if our daughter was his own. H worked so hard to do everything to get us in a comfortable vechile that I could out the wheelchair in the back. I wanted a SUV ( cause I'm not a Van kinda Girl) HE PERSONALLY walked around with me with her wheelchair to she what it fit in...I am Impressed!!!!! I am Sold on Jones and there Care for their people!!! EVEN More I'm sold on Melvin Pipes!!!